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Review
"A practical top-down guide that shows companies already on the outsourcing route how to avoid costly mistakes." (Computing, 10th May 2001)
"..provides a wealth of practical detail...good value for money."
(Computer Bulletin, January 2002)
From the Inside Flap
The outsourcing of IT is currently a 'hot topic' internationally and yet guidebooks on how, rather than whether or not to implement this difficult process are rare, despite the serious consequences of mistakes: the costs of switching back to an in-house operation are emotionally, publicly and financially high.
In this practical guide, Rob Aalders puts forward an approach which is top-down and leads form buisness goals through contracting to ongoing management, and includes contributions from key employees of large international companies such as: Commonwealth Bank, Royal Sun Alliance, Booz-Allen Hamilton, PA Consulting Group and IDC.
Pioneering in the field as one of the first texts on how to implement IT outsourcing, this is a valuable resource for anyone involved in any part or stage of the information technology outsourcing process.
You have decided that your business needs to outsource its IT requirements - this book will show you how. It:
* aims at both sides of the outsourcing divide - the host company doing the outsourcing as well as the service provider
* provides useful information for all those involved in the outsourcing of IT - auditors, lawyers and contractors as well as managers, technical staff, consulting groups and independent IT consultants
* details step-by-step guidance on how to undertake or restructure an outsourcing agreement
From the Back Cover
The IT Outsourcing Guide provides invaluable, practical advice to both guide the novice and inform the veteran on how to effectively navigate through the IT outsourcing minefield once they have decided this is the route their business needs to take.
Advance praise for The IT Outsourcing Guide:
"A well researched and refreshingly practical look at how and where outsourcing might assist modern business harness the power of IT - written in an articulate and engaging style."
Peter Hine - International Data Corporation
"If your organisation has already decided to outsource some or all information technology, Aalders Guide to IT Outsourcing provides a vital "how to" toolkit. Rob Aalders has assembled a set of IT outsourcing templates, checklists, and success criteria for which consultants would charge customers thousands of dollars. This book is recommended to any manager who wants to quickly understand how to make IT outsourcing work."
Mary Lacity, Associate Professor of MIS, University of Missouri, St. Louis, USA
"Rob Aalders has provided a strong practical framework for going about IT outsourcing. Along the way he provides many insights into the do's and don'ts. The book draws upon considerable experience, and it shows. Clear and accessible, it's a real handbook for the practitioner."
Leslie Willcocks, Arthur Andersen Professor of Information Management and E-Business, Warwick Business School, UK
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